Privacy Policy

Last Updated: June 10, 2025

This Privacy Policy describes how Gabriel Translations ("we," "us," or "our") collects, uses, and shares personal information when you visit our website, use our translation services, or otherwise interact with us.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and account preferences when you create an account.
Payment Information: Credit card details, billing address, and other payment details when you make a purchase.
Business Information: Company name, job title, and business contact details when you use our services for business purposes.
Service Information: Details about the translation services you request, including source and target languages, document types, and project requirements.
Communication Information: Contents of emails, messages, or other communications you send us.

Documents and Content

When you use our translation services, we collect the documents, text, or other content you submit for translation. This may include personal information contained within those documents.

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, time spent on pages, links clicked, and actions taken on our website.
Location Information: General location based on IP address.
Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use your personal information for the following purposes:

Provide translation services and fulfill your requests
Process payments and manage your account
Communicate with you about our services, including sending quotes, updates, and support
Improve our website and services
Personalize your experience and provide relevant content
Protect our rights, property, and safety, and the rights, property, and safety of others
Comply with legal obligations and enforce our terms of service
With your consent, send marketing communications about our services

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
Translators: We share documents and content with our network of professional translators as necessary to provide translation services.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access, update, or delete your personal information
Object to or restrict our processing of your personal information
Data portability (receiving your data in a structured, commonly used format)
Withdraw consent where we rely on consent as the legal basis for processing

To exercise these rights, please contact us at privacy@gabrieltranslations.com.

International Data Transfers

We may transfer your personal information to countries other than your country of residence, including to countries that may not provide the same level of data protection. When we transfer your information internationally, we implement appropriate safeguards in accordance with applicable law.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gabriel Translations
Opposite Restaurant Italian Elsabor, Ange-Raphael
Douala, Cameroon
Email: privacy@gabrieltranslations.com
Phone: +237 678 631 011